Regular Maintenance
704-999-5400.
To avoid charge backs for unnecessary maintenance visits please determine as much as practical that an actual maintenance problem exists before calling. We will return phone your phone call within the prescribed time period, and at that time will attempt to gather more information. Sometimes maintenance problems can be remedied via telephone by taking certain measures, if otherwise we will schedule a maintenance visit.
Maintenance Emergencies 704-621-1994: No heat in winter, no running water, water leaks. Be absolutely certain to leave an accurate return phone number and address when leaving a message, speaking very slowly and clearly. Failure to do so may result in a delay. Please make every effort to verify that an ACTUAL EMERGENCY exists before placing your emergency call.
If the property is on fire or you think you have a gas leak, leave the home and dial 911.